FAQ

YOU HAVE QUESTIONS, WE HAVE ANSWERS

SHIPPING

My door is at an angle to the wall. What can I do?

The stainless steel plate can be bent a little so that the hook fits nicely around the handle. If this is difficult or impossible, please send an e-mail with a photo to info@deurklinkhaak.nl

There is no wall, how now?

The door latch hook can also be mounted on a post, see customer photos with examples. Deurklinkhaak aan Paal

Should the nuts on the black hook be tightened?

Yes, the black hook should be fixed and should not move. It won't hurt if they don't quite
stuck but then the door rattles more and they can come loose.

The door handle is wider than 21 mm, what can I do?

Please email photo and size to info@deurklinkhaak.nl then we will see if with a small adjustment it can work.

ORDER & PAYMENT

How can I check my order or manage my subscription?

Lorem ipsum dolor consectetur adipiscing eiusmod tempor labore dolore magna aliqua viverra pulvinar mattis vulputate pharetra aliquam. Adipiscing pellentesque habitant morbi tristique senectus blandit libero ornare semper viverra nam libero justo ligula ullamcorper malesuada proin libero nunc consequat

What is your return policy?

When will my credit card be charged?

Can I remove a saved payment method?

Shipping

How can I check my order or manage my subscription?

What is your return policy?

When will my credit card be charged?

Can I remove a saved payment method?

If you haven't seen your question, it's because we'd love to get in touch with you! Get in touch with us info@deurklinkhaak.nl